Payment Guide

Learn about the different payment methods available for purchasing National Express tickets, from online payments to in-person transactions.

National Express makes it easy for you to book your travel with a range of convenient payment options. Whether you prefer to pay online or at a physical location, we’ve got you covered with secure and flexible methods designed to suit your needs.

Online Payment Methods

Booking your National Express tickets online is simple and secure. We accept all major credit and debit cards, including Visa, MasterCard, and American Express. Our online payment system is fully encrypted, ensuring that your personal information is kept safe during the transaction process.

You can also choose to pay using popular e-wallet services like PayPal and Apple Pay, making it even easier to complete your purchase. Once your payment is processed, you’ll receive a confirmation email with your ticket details, ready for you to enjoy your journey.

Mobile Payments and Digital Wallets

For added convenience, National Express supports mobile payments through platforms like Google Pay and Samsung Pay. These options allow you to pay for your tickets directly from your smartphone, eliminating the need for physical credit cards.

Simply link your bank account or credit card to your mobile wallet, and you’re ready to pay. Whether you’re on the go or planning your trip from home, mobile payments make buying National Express tickets effortless and fast.

Paying in Person at Our U.S. Locations

National Express understands that not everyone prefers to pay online. That’s why we offer in-person payment options at our customer service centers and authorized outlets across the United States. You can pay with cash, credit, or debit cards, and our friendly staff will assist you with your booking.

Additionally, if you need any assistance during the booking process or have any questions about payment, our team is always available to help. We aim to make your payment experience as smooth and convenient as possible.

Refund and Exchange Policy

If you need to change your travel plans, National Express offers a straightforward refund and exchange process. Depending on the type of ticket you purchased, you may be eligible for a refund or an exchange for a different travel date. Please review our terms and conditions for more details on ticket changes and refunds.